Your privacy is our priority. This policy transparently explains how lorongjudi collects, uses, stores, and protects your personal information — so you can play with peace of mind and full confidence.
Six core principles underpinning your privacy protection at lorongjudi
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions.
Lorongjudi does not sell or rent your personal data to any third party for marketing purposes. Your information remains private and is used only for the stated purposes.
Your data is stored on servers protected by strict access controls. Only authorised personnel may access your personal information for legitimate operational purposes.
You have the right to access, correct, or request deletion of your personal data. lorongjudi fully respects these rights and makes the process straightforward.
We use cookies solely to enhance the user experience and for platform analytics. You can manage your cookie preferences through your browser settings.
You can opt in or out of marketing communications at any time through your account settings — with no hassle or charges.
Lorongjudi is committed to protecting the privacy of every user on our platform. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use the lorongjudi website, mobile app, and all related services.
By registering an account and using lorongjudi services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Scope of Application: This Privacy Policy applies to all lorongjudi users, including website visitors, registered users, VIP members, and any individual who interacts with our platform through any communication channel.
Lorongjudi acts as the data controller responsible for the personal information you provide to us. We ensure all data processing is carried out transparently, fairly, and securely in accordance with recognised data protection standards.
Lorongjudi collects your personal information through several different means. Below is a summary table of the types of data we collect and their sources:
| Data Category | Examples of Information | Source |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Provided during registration / KYC |
| Contact Data | Email address, phone number, postal address | Provided during registration |
| Financial Data | Banking details, deposit and withdrawal records | In-platform transactions |
| Technical Data | IP address, device type, browser, access logs | Collected automatically |
| Gaming Data | Betting history, games played, winnings | Activity on the platform |
| Communication Data | Support chat logs, emails, feedback | Get in touch with our team |
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as medical information, religious beliefs, or political views.
Lorongjudi uses your personal information solely for legitimate, stated purposes. Below is a complete list of how your data is used:
Legal Basis: All our data processing has a valid legal basis — whether based on contractual necessity, legal obligation, our legitimate interests, or your explicitly given consent.
Lorongjudi does not sell, rent, or transfer your personal information to third parties for marketing purposes without your consent. However, in certain circumstances, we may need to share your information with the following parties:
All third parties that receive your data are required to protect that information to security standards equal to or higher than those we apply ourselves.
The security of your data is a responsibility we take seriously. The following are the technical and organisational measures we have in place:
Data Breach: In the event of a data breach that may affect your rights or freedoms, lorongjudi will notify you within 72 hours of becoming aware, and will take immediate steps to minimise any adverse impact.
Lorongjudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the lorongjudi platform.
As a lorongjudi user, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:
You may request a copy of all personal data we hold about you.
You may request correction of any inaccurate or incomplete data we hold.
You may request deletion of your data, subject to applicable legal obligations.
You may request that we restrict the processing of your data under certain circumstances.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the lorongjudi support team via live chat or email. We will process your request within 30 business days of receipt.
Lorongjudi retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Our general data retention guidelines are as follows:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with approved data disposal procedures.
The lorongjudi platform may contain links to third-party websites or services from time to time. Please note that this Privacy Policy applies solely to lorongjudi.
Lorongjudi is not responsible for the privacy practices or content of any third-party websites you access through such links. We encourage you to read and understand the Privacy Policy of every third-party website you visit before providing them with any of your personal information.
Game Providers: Third-party game providers that supply content within the lorongjudi platform have their own privacy policies. However, we ensure that all providers comply with data protection standards equivalent to our own requirements.
The lorongjudi platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors.
If you discover that your child or any minor has provided personal information to lorongjudi without your knowledge, please contact us immediately. We will take prompt action to delete that information and close the relevant account.
Lorongjudi employs multiple mechanisms to prevent underage individuals from accessing the platform, including an age verification process during registration and thorough KYC checks. We take this responsibility for child protection very seriously.
Lorongjudi reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any amendments will be posted on this page with the latest update date.
For amendments involving material changes to how we process your data, we will notify you via an in-platform notification or email to the address registered in your account at least 14 days before the amendment takes effect.
Your Responsibilities: We recommend reviewing this Privacy Policy periodically. Continued use of the lorongjudi platform following any amendments constitutes your acceptance of those changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our dedicated team will respond to all privacy-related enquiries within 3 business days. For cases requiring further investigation, we will provide regular updates until the issue is fully resolved.
We value your trust in lorongjudi and are committed to addressing every privacy concern with full transparency and professionalism. Your privacy is not merely a legal obligation for us — it is part of the core values that shape how we operate.